I try and be as responsive as possible to any communication, although to to response are typically ranked by medium:

1. Face to face
2. Paging
3. Slack
4. SMS/phone/none work related messaging platforms.
5. Email

An email to me does not guarantee a timely response. I receive a lot of email and I treat it as an asynchronus medium. If your query requires data I don't have to hand, it may to a while to respond. If you feel like I am ignoring an email, feel free to use the others. Please use SMS (and dare I say phoning) for special cases. I prefer my work communications to be on 1,3 or 5.

Unless there is an emergency I can't guarantee I will respond until the next working day. If I contact you, I don't expect that you do the same. If there is an emergency, feel free to Page me. If I contact you in an emergency, (e.g. production system down) I expect you to care enough.

I want to make these valuable but they are your meetings. If you have an agenda item please bring it up. This is your chance to talk. We will have scheduled 1:1s but if you want to talk ad-hoc, Slack me and I will find time.

I care about (in no pariticular order)

• Making our product better
• Making our team better
• Making you better
• Making me better

If we aren't in a sustained cycle of learning, let's change that. Talk to me. Help me. If you don't care then you won't fit on our team.

Yes, if you are on my team, my default is to trust that you have the tools to do the job in hand. I trust you to keep our systems up and lift our team and products to new heights. I you need anything to help you achieve that goal, let's talk.

Which means I inevitably falter. The things written above are part of my guiding principles. If you feel like our team is not adhering to these